RETURNS

RETURN POLICY: 30 DAYS

FULL PRICED ITEMS ARE ELIGIBLE FOR A RETURN WITHIN 30 DAYS FROM THE DATE OF ORDER CONFIRMATION. CURRENTLY, WE DO NOT PROVIDE FREE RETURN SHIPPING. PLEASE MAIL THE ITEM(S) BACK TO OUR RETURN ADDRESS ON YOUR ORDER RECEIPT. SALE OR MARKED DOWN ITEMS ARE A FINAL SALE AND CANNOT BE RETURNED. 

RETURNS MUST BE DELIVERED BACK TO CLEARWATER STREET WITHIN 30 DAYS FROM THE DATE OF ORDER CONFIRMATION. ALL RETURNED ITEMS MUST BE IN ORIGINAL CONDITION AND INCLUDE THE ORIGINAL PACKAGING. THE RETURN PORTION OF THE  ORDER RECEIPT MUST BE FILLED OUT AND PLACED INSIDE THE RETURN PACKAGE. RETURNS THAT DO NOT MEET THE CRITERIA WILL NOT BE ACCEPTED AND WILL BE SHIPPED BACK TO THE CUSTOMER WITH AN EXPLANATION. 

BUSINESS HOURS: MONDAY - FRIDAY 9:00 AM- 5:00 PM PST  ||  EMAIL GENERAL@CLEARWATERSTREET.COM

TO MAKE A RETURN:

1. EMAIL GENERAL@CLEARWATERSTREET.COM WITH YOUR ORDER NUMBER AND THE ITEM TO BE RETURNED. 

3. FILL OUT THE RETURN PORTION OF THE ORDER RECEIPT AND INCLUDE THAT IN THE RETURN PACKAGE.

4. SHIP THE ITEM BACK TO THE ADDRESS ON THE ORDER RECEIPT.

5. RETURNS ARE PROCESSED WITHIN 2 BUSINESS DAYS OF LANDING BACK HERE AT CLEARWATER STREET.

6. ONCE THE RETURN IS PROCESSED YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH THE DETAILS.

REFUNDS ARE ISSUED TO THE ORIGINAL FORM OF PAYMENT. PLEASE ALLOW 4-8 BUSINESS DAYS FOR THE FUNDS TO BE CREDITED BACK TO YOUR BILLING STATEMENT. STORE CREDIT CAN BE REQUESTED BY SELECTING THAT IN THE RETURN SECTION OF YOUR ORDER RECEIPT. IN THE EVENT THE CREDIT CARD HAS BEEN CLOSED OR HAS EXPIRED, THE RETURN REFUND WOULD THEN BE ISSUED AS STORE CREDIT.

WE TAKE PRIDE IN ALL THE VINTAGE ITEMS WE SELL AND THE PRODUCT DESCRIPTIONS WILL STATE THE FULL MEASUREMENTS AND DAMAGE, IF ANY. IF YOU HAVE A QUESTION ABOUT AN ITEM PLEASE EMAIL US AT GENERAL@CLEARWATERSTREET.COM AND WE WILL GET BACK TO YOU RIGHT AWAY WITH ALL THE DETAILS. (BUT WITHIN BUSINESS HOURS). http://www.nerdwallet.com/coupons/store/clearwaterstreet